Support and bug reports
If the app does not open, an agent behaves unexpectedly or a feature does not work, tell us your operating system, AgentVera version and what happened. Public bug reports and feature requests are welcome on GitHub too.
Get in touch with AgentVera
AgentVera is built by Solviera Teknoloji in Bursa, Türkiye. Write to us to report a problem, talk about the Team plan, ask about an invoice or suggest a partnership. We usually reply within one business day.
Send an e-mailinfo@solviera.com.tr
Team plan and sales
Write to talk about the Team plan for your team, organizations and the team kanban, volume use or company invoicing.
Subscription and billing
For payments, invoice details, plan changes, cancellations or refunds, write from your account’s e-mail address; it speeds things up.
Personal data
Send requests to access, correct or delete your personal data to this address. The Privacy Policy explains which data we process.
Partnerships and press
For integrations, agent CLI or MCP server partnerships, content and press requests, tell us briefly who you are and what you have in mind.
Frequently asked questions
How do I reach AgentVera support?
E-mail info@solviera.com.tr. Including your operating system, AgentVera version and the problem speeds up the answer. Public bug reports can also go to our GitHub page.
How fast do you reply?
We usually reply within one business day, a little later on weekends and holidays.
Which company makes AgentVera?
AgentVera is developed by Solviera Teknoloji Yazılım ve Dijital Hizmetler Limited Şirketi (Solviera Teknoloji), based in Osmangazi, Bursa, Türkiye.
Do you offer phone support?
Support runs over e-mail and GitHub for now, so every request stays in writing and can carry screenshots or logs.
How do I have my personal data deleted?
To have your account and personal data deleted, or for any other personal data request, write to info@solviera.com.tr from your account’s e-mail address with the subject “Personal data request”; we handle it within the legal time limit.